Graphic Design Blog > Adobe Tech Support Letter | Claudia McCue

[Claudia McCue] Occasionally, when I answer tech support questions for attendees in classes or seminars, they thank me twice: once, for solving their questions, and again for saving them from dealing with Adobe tech support. Citing long holds, repeated handoffs to other support personnel, undecipherable accents, and unsatisfactory results, they’d ask, “Can we just call you instead?”

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